Ticket info

  • Advance ticket sales are exclusively online or via KOKA36
  • We do not sell tickets on the phone or on site
  • Get your tickets here

Payment methods


Cash payment


Cash payment
Apple Pay
Google Pay

Child protection

Due to the high volume of music and the resulting strain, we do not recommend bringing young children along to concerts. The participation of young people in concerts is determined by the parents on the basis of the personal custody law. According to the German Civil Code (Bürgerlichen Gesetzbuch or BGB), parents have the duty and the right to take responsibility for their minor children (under the age of 18). Therefore, the parents ultimately make the decision.

Please consult the respective organizer regarding their regulations for your event! You will find the name of the organizer including a link to their website in the corresponding event details.

Under 16 

Adolescents under 16 years of age may only be present at the concert if accompanied by a legal guardian. Restrictions on the serving and consumption of alcoholic beverages and on the serving of tobacco products and smoking apply.

16 - 18

Adolescents between the ages of 16 and 18 are only allowed at events that end before midnight. These are generally only concerts.


What can be handed in? 

  • Coats and bags must be handed in separately. 
  • Handbags in standard dimensions 
  • Larger pieces of luggage such as suitcases can be handed in on an exceptional basis, but must be registered in writing in advance. 


Beverages and food may not be brought in.

It is not permitted to bring any type of camera. Only mobile phones and smartphones are allowed.


Everyone should be able to participate.

  • All entrances are barrier-free
  • There is a ramp for wheelchair users 
  • Accessible parking spaces are available
  • Accessible restroom is available


How to I reach the Festsaal by public transport?

  • Ringbahn 42/41 to Treptower Park + 10min | 800 m walk 
  • Bus lines 165 | 256 | N60 | N65 to Heckmannufer 
  • U1 | U3 Schlesisches Tor + 11min | 
900 m walk 


  • We have no visitor parking, with the exception of accessible parking spaces. Illegally parked vehicles will be towed.
  • For this reason, and above all to protect the environment, we recommend traveling by public transport, bicycle, or on foot.


In order to contribute to a sustainable future, we have already taken some measures. In the outside area and also inside we use LEDs and we cultivate our green surroundings not only for you, but also for the insects.